Tuesday, February 15, 2011

So, A Guy Calls About His EPDM Roof...

And he's been using Dicor's rubber roof treatment. Maybe 303. Tells me they recommend cleaning twice-a-year. His coach is probably older but the roof is only a year old. He wants to get the "oxidation" off the surface and then apply our Rubber Roof Treatment, which he has just purchased. We went round & round. He wanted to rinse it off with water and then put a treatment on it. I kept telling him he needed to clean it, then treat.

I finally told him, "I can give you the easy answer, yes, you can rinse it off and then treat when it's dry. But I'd rather give you some good information and help you...CLICK" He hung up on me!

All he wanted to hear was validation for what he was already set on doing. I guess you can do it that way but it won't be the best for his coach over time.

Good luck, sir!

Monday, April 12, 2010

Better Instructions

Eric called us this morning to relate a problem he had with his coach. Our Rubber Roof Treatment was recommended to him for his 1-year old coach. He bought a gallon of both Cleaner & Treatment. The Cleaner did a great job on his roof and he thought the Treatment did as well. Until the early morning rain we had today. He woke up to find a mess on his coach consisting of white specks and a film all down the sides, in the gutters & on the ground.
He called us and Ken & I proceeded to tell him that these are classic signs of a coach that hasn't been cared for mixed with the weather conditions at his location and an application of too much RRT. Well his coach is only a year old but this was the first time he cleaned it. Depending on the weather, storage, etc., etc., it's possible a 1-year old roof can chalk. As for the amount of RRT applied? Nearly a 1/2-gallon. This is WAY too much. We advised him as such and suggested sweepig the coach and ground with a dry brush when everything had dried out. Washing things down will just rewet the Treatment.
He called back to relay 2¢ more later in the day. He contacted his RV dealer and related his experience. The dealer said they had run into exactly the same problem so they just wipe the roof dry after applying RRT. As he was cleaning his coach, the Park detailer came by. When asked, he told Eric he used our RR products to do people's coaches and he had run into THE SAME problem. His solution, just wipe the roof dry after applying RRT. So Eric suggested we add a sentence to the instructions on the RRT label as to how much RRT is required, thereby being "proactive" instead of being "reactive" and waiting for people to call with a problem. I pointed out the irony of the guys he talked to deciding to add an extra step to their cleaning processes and wasting money, rather than calling for help and learning to apply the correct amount of product in the first place.
We agreed to see each other's point.
Moral: Well, one moral of the story--it doesn't take more than about 16oz of Rubber Roof Treatment to put a coat on your coach. Less on a short coach, more on a long coach. One of our 32oz spray bottles is more than enough Treatment for one application.

Monday, August 10, 2009

New Protect All Review

Motorcycle Polish & Wax - The Best Motorcycle Polish You'll Ever Use
By Craig Rollins

"To sum it up, protectall is my 'detail kit' in a can. I use it on
virtually every surface on my bike. That's why it's one of my favorites, it's with us wherever we ride, and keeps my bike looking great. I wholeheartedly and without reservation recommend it to you. Pass-on the good word - you won't be sorry."
http://ezinearticles.com/?Motorcycle-Polish-and-Wax---The-Best-Motorcycle-Polish-Youll-Ever-Use&id=1946354

Thursday, August 06, 2009

Carnauba Wax Yellows Gel-Coat?

"I've always been told that I should not use carnauba wax on gel-coat or decals because over time it will discolor the gel-coat turning it yellow."

Here are the cold hard facts - 5 things cause fiberglass to degrade. Some you can control and some you can't. They are, in no particular order of severity, Moisture, Heat, Sunlight, Time, and lastly Neglect.

Moisture, Heat and Sunlight, essentially exposure to the elements, is something we can control with the use of many things. The least of those is a simple, regular washing. Funny, if you read the owners manual of most RVs you will find the statement: Wash the unit at least once a year. We find this absurd. The family car we know should be washed at least once every other month, if not more, but the RV that costs 5 times more and is 4 times larger should only be washed once a year? So let's wash the RV at least 2 -3 times a year depending upon how the vehicle is stored when not in use.

How about a Wax job with some regularity? This can be done with any wax you should care to choose so long as you do it with some regularity...meaning, more than once a year. Keep in mind that most wax products, regardless of what they say, only last about 4 - 6 months at best. How about considering a cover? This is the absolute best way to mitigate overall exposure to the harsh elements so long as you understand that it is not a substitute for a good wash and wax but is instead an addition to the process of maintaining the overall value of the coach. As for Time & Neglect...well...do the above with some regularity and your efforts will help to mitigate the overall effects of both.

So, in short...will Carnauba Wax cause a Fiberglass surface to yellow? Nope, but I have no doubt you will hear the rumor again & again as you travel.

Friday, July 31, 2009

New Website!

Have a look at our newly redesigned website: www.protectall.com

Thursday, January 22, 2009

Recent Letter
Here is a recent letter from a new fan of Protect All, a member of the Harris County Sheriff's Office:
"Won a can at a motorcycle (rally). This is great stuff!!! I have a 2008 Goldwing and will not use anything else on it."

Later he followed that up with:

"...your product works!! We have a bug in Texas called locally 'Love Bugs' They are a rice farm pest that even birds will not eat. They stick to your windshields/front ends and damage the paint because they are very acidic. With your product on my bike & windshield I was able to wash them off without any scrubbing, just a small,
soft brush and one pass."

Thursday, July 31, 2008

Protect All Helps the County Sheriff

I heard from a member of one of the state's County Sheriff Departments today. He was looking for Protect All - All Surface Care for the Dept.'s Air Unit. His copter has painted aluminum rotor blades that develop a static charge. This static charge had built-up to the point that it was causing radio interference. It was so bad he was having a hard time communicating with other units.

His unit is hangared near the local P.D.'s air unit and they suggested he try Protect All on his bird. He cleaned & treated the rotor blades with Protect All and then flew his shift.

He called for information about ordering Protect All because it solved his static problem. He said his radio had never sounded more clear.

Protect All to the rescue once again.