Thursday, November 03, 2005

Protect All Spongepak Samples

We have been participating in a program with the Good Sam Club. They mail out samples to some of their members for evaluation. Then we get forms with their comments about our sample. The vast majority of comments are positive, but, unfortunately, we aren't allowed to respond to the negative comments.

So, to respond to those Good Sam'ers comments, these are SAMPLES folks! Most of the comments concern the packaging and the sponge applicator. These are one-time, one-use, disposable samples people. That Spongepak is not the package you are going to buy in the store. The product comes in aerosol cans, pump spray bottles and larger refills.

Wednesday, April 20, 2005

UV Blocking?

I spoke to a gentleman who asked:

"Does Protect All block both UV-A and UV-B rays?"

Yes! In addition to the silicones we use, like almost ALL major wax companies use, we added a separate UV blocking ingredient many years ago, long before it was on the label. This agent effectively blocks both UV-A and UV-B. But this protection is similar to the sun protection required by your skin in that regular application provides the best protection.

Similar to me in that I'm a redhead and I can't go out on a cloudy day without sunscreen. Although your coach doesn't require daily treatments. Which brings us to another question:

"What's the S.P.F. rating of Protect All?"

S.P.F. stands for "Sun Protection Factor" and refers to the strength of a sunscreen on a person's skin. It has no crossover to your RV. SPF gives an indication as to how long it will take for a person's skin to burn.

I have yet to see a sunburned RV!

Wednesday, April 13, 2005

Protect All vs. Shine Plus

I am very interested in your product but a little confused. Seems to me, after reading just about everything I could on your web site that the "polish, wax and treatment" and the "shine plus" overlap in usages??? So why should I buy both?


You don't have to!

Shine Plus is the household version of Protect All. Here's the short version of the story. We kept running into RV customers who had no idea that they could use Protect All inside their coaches. So we decided to get a little sneaky and developed a household label. When people call, we don't try to hide the fact that Protect All and Protect All Shine Plus are exactly the same product.

Now the product is being recognized by the Solid Surface industry. Many of their customers, purchasing expensive solid surface countertops, are a little hesitant about putting "car wax" on their counters. So we have the Shine Plus label.

Matt Hotch Wins Again!

Congratulations to our friend Matt Hotch. He won the 2005 Biker Build-Off on Discovery Channel.


Friday, April 01, 2005

Hot Match Loves Protect All!

This is Matt Hotch's creation, Chingon, in our exhibit booth.


Matt won Discovery Channel's 2004 Biker Build-Off with this bike. And he was kind enough to let us display it in our booth at Big Twin West 2004 in Las Vegas.

See Matt's latest Biker Build-Off entry on the Discovery Channel.

Stream vs. Spray

Another frequent question:

"I'm getting more of a stream out of my spray bottle rather than a mist. What can I do to get a mist out of my Protect All spray bottle?"

You may not get a mist out of our spray bottle. Protect All is a wax and it is thicker than most sprayers are designed to handle. Try warming our spray bottle in a sink of hot water for 20 - 30 minutes. This should lower the viscosity of the Protect All and it should spray a little better.

Another alternative is to try differrent sprayers you may have around the house. Other companies have access to sprayers we don't have access to. You may discover one of your sprayers performs fine with Protect All.
One semi-regular question is:

"The Protect All in my gallon looks funny/is separated/is clabbered. How can I make it right?"

Protect All normally separates after resting on a shelf for a day or two. Shake it up and the components will mix back together. Normal separation is clear on top with a distinct delineation between the layers and the rest of the container is cream-colored wax with a smooth, even consistency.

If your Protect All has separated differently than as stated above, something may be wrong. Call our 800 number: 322-4491. If you have a watery, lumpy, "clabbered" mess in your container, your Protect All may have frozen.

And that may have occurred before you even purchased it. Again, call the 800 number so we may assist you.